Would you like a job where you can make a real difference to someone’s life?
Then working for Minstead Trust could be a perfect match for you!
An exciting opportunity has arisen to join us by working within our friendly and dedicated team located at Furzey Gardens.
Welcome Host at Furzey Gardens
£11.50 per hour (subject to increase in April)
Working Days: Saturday, Sunday 09:30 – 15:30 (13 hours per week)
Contract Type: Fixed Term Contract up until 05 October 2025
At Minstead Trust, we celebrate people by working to provide excellent support to those with wide-ranging care needs. Without our incredible team of staff and volunteers, we simply wouldn’t be where we are today! We are always looking to welcome people who are passionate, dynamic and able to celebrate difference.
Our Vision at Minstead Trust is to live in a society where people with learning disabilities enjoy fulfilling lives of their own choosing.
As a Welcome Host at Furzey Gardens, you will be responsible for welcoming and engaging with our visitors, ensuring that their experience at the Gardens is as enjoyable as possible.
The role:
- To provide a consistently warm, professional, and efficient welcome to the garden’s entrance, and through a positive approach, ask for donations on entry to the garden
- Respond to visitor feedback in a professional and timely manner, escalating when necessary
- Ensure the welcome and plant sales area are welcoming, clean, tidy and stocked
- To support with the collection of visitor data
- Promoting garden and tearoom offers, activities and services
- To work closely with the volunteers at Furzey Gardens, ensuring that all are kept up to date with customer information.
What are we looking for?
- Strong communication skills
- Outgoing, honest and approachable individuals
- Calm under pressure
- A minimum of 3 years of customer service experience
- Experience working with vulnerable people and learning disabilities (desirable)
- Excellent time management
What benefits can we offer?
- 33 Days Holiday (Pro rata) inclusive of Bank Holidays
- Refer-a-Friend scheme worth £750!
- A Celebration Day’s Leave for Your Birthday
- Death in Service Insurance
- Company Pension
- An easy access Health & Wellbeing Scheme, including an Employee Assistance Programme
- Health Cashback plan to receive money back for dental, opticians and other treatments
- Cyle to Work
- Blue Light Card Eligibility
- Hanger Farm Membership
- Enhanced Maternity and Paternity Pay
If you would like to apply for this role, please complete our application form and return the completed form to careers@minsteadtrust.org.uk or fill out the online application form.
As a trust, our mission is to support people with learning disabilities to fully develop their individual potential by providing opportunities, enhancing life skills, ensuring informed choice and influencing society.
- We appreciate each person. Everyone is different – we respect and celebrate this.
- We’re always learning. We all have something to offer and more to learn.
- We’re always improving. Striving to give our best and to have more impact.
- We push for change. We will challenge society to be fully inclusive.
- We find the joy in everyday life. We have the freedom to be ourselves and enjoy what we do.
Other important information:
- We welcome applications from everyone with the Right to Work in the UK and value diversity within our workforce
- As part of our commitment to making reasonable adjustments, we can offer support to complete your application. Please contact the HR team on 023 80 817 143
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
We are not licenced to sponsor employees for visas; therefore, we are unable to offer sponsorship for this role. You need to have, or be able to obtain, right to work in the UK in order to take up this position.
All staff working for, or on behalf of Minstead Trust, understand their responsibilities in relation to safeguarding adults at risk and know who to escalate concerns to within Minstead Trust.
Due to the nature of this employment sector your application is subject to a successful Disclosure and Barring Service check (DBS).